AI Solutions

Intelligent chatbots & assistants

AI-powered customer service that runs 24/7, searches your knowledge base and handles complex questions, in any language. Integration with website, WhatsApp and CRM.

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Why an AI chatbot for customer service?

A well-trained chatbot answers common questions directly, escalates complex cases to humans and learns from every conversation. We build on LLM integration or dedicated chatbot platforms, connected to your knowledge base and marketing automation. For document processing we combine with document AI. For privacy-sensitive conversations we offer privacy-first AI. Our AI solutions focus on satisfied customers and lower costs.

Request an intake. We define scope, channels and integrations.

Capabilities

What we deliver

Knowledge base & RAG

Answers from your documents, FAQ and product info. Source attribution and fallback to human.

Multilingual

Dutch, English and other languages. Auto language detection or user choice.

Escalation

Hand off to live chat or ticket. Context passed to agent.

Integrations

Website, WhatsApp, Slack or app. CRM and helpdesk (Zendesk, Freshdesk) connected.

Why choose us

Benefits

24/7

Immediate answer outside office hours. Less wait time and higher satisfaction.

Cost savings

Fewer repetitive tickets. Agents focus on complex cases.

Insight

Which questions recur? Data to improve content and products.

How we work

Our process

Scope & content

Audience, channels and available knowledge. Inventory FAQ and documents.

Design & training

Conversation flows, intents and answers. Train on your data.

Build & test

Integration, fallbacks and escalation. Test with real questions.

Launch & optimization

Go-live, monitoring and ongoing improvement based on conversations.

Technology stack

Technologies

OpenAI Claude LangChain RAG WhatsApp API Zendesk Freshdesk Laravel

Use cases

Customer service

FAQ, order status and return policy. Escalation to human for complex questions.

Sales & lead qualifying

First contact, answer questions and pass leads to sales with context.

FAQ

Frequently asked questions

A simple website chatbot with knowledge base: from roughly €12,000. With WhatsApp, multiple languages and CRM connection: €25,000–€50,000+. Ongoing API and maintenance costs separate. Quote after intake.

We train on your content: FAQ, product pages and documents. RAG retrieves up-to-date info. When unsure, the bot can hand off to a human. We improve continuously based on conversations.

Yes. Modern LLMs support many languages. We configure language detection and translation where needed.

Yes. We connect to WhatsApp Business API, website, app or Slack. One backend, multiple channels.

We build clear fallbacks: hand off to live chat, create ticket or show contact details. Context is passed to the agent.

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Ready to get started?

Book a free intake and receive a tailored proposal within 48 hours.

Plan Intake No commitment · Free consultation