B2B / Steel wholesale Custom portal Web Development

From manual orders to €2.1M online volume, B2B portal for steel wholesale

Custom B2B portal | MVP live in 8 weeks

€2.1M portal revenue in year 1, 67% fewer order errors, MVP in 8 weeks.

€2.1M
Order volume via portal (Y1)
67%
Fewer order errors
8 wks
MVP lead time
Sales wants to sell, not re-key orders. The portal made pricing logic and stock consistent for every account.

The client

A mid-sized wholesaler of steel and industrial fasteners with ~40 staff and 200+ recurring B2B buyers in the Benelux. Orders ran via phone, email and fax; mistakes consumed hours of corrections each week.

The challenge

No digital ordering environment. Sales spent ~60% of time on order admin instead of relationships. Account-specific pricing lived in per-account Excel sheets.

Our approach

Custom Laravel B2B portal including:

  • Account-specific price books
  • Order history and reorder
  • Stock integration via REST API (Exact Online)
  • PDF quote generator
  • Role-based access (buyer/manager/director)

MVP with top 20 accounts in 8 weeks; full rollout by week 16.

Results

  • €2.1M order volume through the portal in year 1
  • 67% fewer order errors via automated validation
  • ~12 hours/week saved on sales admin
  • 94% of recurring buyers actively using the portal after 6 months

Technology

Laravel 11 Vue.js PostgreSQL Exact Online API Docker

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